Terms & Conditions

Trading Terms & Conditions

1. Credit and C.O.D. Accounts

Ilfracombe Wholesale Grocers Ltd trading as Savona Foodservice South West (hereinafter described as The Company) is prepared to open credit accounts upon receipt of satisfactory references. If suitable references are not available the account will be dealt with on a strictly C.O.D. basis.

2. Payment Of Accounts

All accounts must be received by The Company no later than the 15th of the month following the Invoice Date.

3. Overdue Accounts

The Company, at its discretion, reserves the right to charge interest on overdue accounts. The rate of interest shall be 3% per month from the due date, until the amount is cleared. The Company may exercise this right in addition to any other it may have in respect of the goods or non-payment.

4. Uncleared Cheques

Cheques returned by The Bank marked ‘Refer to drawer’ or ‘Refer to drawer please represent’ may be subject to a charge to cover the appropriate Bank and/or administration fee.

5. Title Of Goods

Title in the goods shall remain with The Company until the customer has paid in full for the goods.

6. Shortages

The number of items delivered must be checked in the presence of the driver. Claims for shortages should be dealt with at the time of delivery with the driver. Any claims must be made to The Company on that day. The Company therefore regrets it is unable to accept claims for shortages if the above procedure is not complied with.

7. Damages

In the first instance claims regarding damages must be made through the driver at the time of delivery. The Company must receive all claims for damage, at the latest, within 3 working days. Damaged goods must be held awaiting The Company’s instructions.

8. Returns

All applications for the return of goods, (unless at the time of delivery), must be made through The Company’s Sales Office. The driver  will not pick up goods unless he has the appropriate uplift note issued by The Company.

9. V.A.T.

Goods subject to V.A.T are quoted exclusive of V.A.T. Our V.A.T number is GB 143 3811 88.

10. Prices

The supply of listed goods is subject to the price ruling at date of invoice and stock availability.

11. Product List

This list supersedes all previous lists.

12. Splitting Cases

The Company is prepared to split some Manufacturer’s Outers. This only applies to products preceded by the symbol >. A split case charge will be made for this service.

13. Times For Last Orders

Orders must be received by The Company’s sales office before 10.00pm on the day before delivery on weekdays, and 10.00pm on Sundays. Any order placed with The Company will be taken by The Company as an acceptance of the above Terms and Conditions by the buyer.


E. & O. E.

Company Registration Number: 1039634


Savona Foodservice South West

Mullacott Business Park Ilfracombe

North Devon EX34 8PL

Fax 01271 866769

Email sales.sw@savona.co.uk